The best clients in the whole world rarely disappoint. We’ve built trust together across decades of conversations, in some cases. Newer faces have gotten to know me and my work, online or through friends and relatives.
But there are certain things that just break my heart to hear from you.
“I know you’re busy…”
“Mark, I’m so sorry to bother you…”
“I don’t want to take your time…”
Ouch. I can feel the pain even as I type those words! Let me set the record straight.
Sure, I’m busy. If there were three of me, we’d all be busy. But I choose to direct my time toward your business: your plans, your goals, and our discussions about all of the above!
One of my staff members once told me it wasn’t possible for me to waste their time, because there’s no way they would allow that! If I were in danger of wasting their time, they would tell me. (We’re all adults here, right?)
Clients, you can trust me to be direct about my schedule and my priorities. And my goodness, you are the reason I’m here. I’ve got a whole team to help me with the details, so I get to spend more of my time doing more of what I love: my day job.
My time is your time is our time. When you’re ready, reach out.
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